Where Heather Hills sits inside Stow
The city describes the park as part of the Heather Hills development and as sitting off Bob White Trail. It does not publish a boundary for the development, so this page uses Bobwhite Trail as an anchor and makes no claim about where the neighborhood starts or stops. Every Stow address uses ZIP code 44224, so the ZIP will not settle the question either.
In practice that changes nothing about getting help. Whoever answers the phone needs your street address and a description of what the water is doing. Start with that, and the rest of the conversation follows. For the wider picture, see our Stow service areas page or the main Stow plumbing page.
Local utilitiesThree local facts that shape a plumbing call here
Akron water, moderately hard
Stow buys its drinking water from the City of Akron. The city's 2024 water quality report gives hardness of about 7 grains per gallon on average, so expect scale on heating elements, faucet aerators and showerheads.
County sewer, not city sewer
The City of Stow does not provide sanitary sewer service. Sewer customers deal with the Summit County Department of Environmental Services at 330-926-2400, and a plumber can tell you whether a blockage is in your own line or in the county main.
Trees and drain lines
If your lot has mature trees, roots can work into older drain joints. That is general plumbing knowledge and not a finding about Heather Hills, but it is a good reason to ask for a camera look when one drain keeps slowing down.
A drain that keeps slowing down
One slow sink is usually a local clog. Several fixtures slowing together, gurgling after a flush, or water rising in a basement floor drain points further down the line. A single plunger session may clear the symptom while the cause stays put.
Drain cleaning handles a clog in a branch line. When the problem sits in the main run to the street, sewer line cleaning is the usual next step, and a sewer line inspection with a camera shows what is actually in the pipe. The county's backup page says private lateral obstructions are not a justifiable claim, so knowing whose pipe is blocked matters before you call anyone else.
| Problem | First call | Number |
|---|---|---|
| Water main break in the street | City of Stow water main break line | 330-689-5700 |
| Water bill or meter question | Stow Water Department office, weekdays 8:00 to 4:30 | 330-689-2889 |
| Sewer main backup, including after hours | Summit County Environmental Services | 330-926-2400 (extension 1 after hours) |
| Plumbing permit or inspection question | Stow Building Department | 330-689-2729 |
| Clog, leak or fixture problem inside the home | Stow Pro Plumbing | (855) 575-2890 |
Slow drains or a smell from the floor drain?
Call to describe what you see and ask about plumbing service at your Heather Hills address.
What is and is not known about home ages here
City-wide Census data, from older estimates, puts the median year a Stow home was built at 1980, with most homes dating from the 1960s through the 1990s. That is a city-wide number, so it cannot tell you when the homes in Heather Hills were built.
Your county auditor record or your closing paperwork will show the year of your own house. Homes from different eras often use different supply and drain materials, so the practical step is to have a plumber look at the actual pipes you have rather than assume what is behind the wall.
Fixtures and water heatersLeaks, fixtures and the water heater
A water heater that is leaking from the tank, a toilet that runs or a faucet that drips all waste water quietly. Leak detection helps when the source is hidden, for example a damp spot on a ceiling or a water meter that moves with every fixture off. For a tank that has failed, see water heater replacement, and for a dripping spout see faucet repair.
Stow reads water meters by radio and shows a read code on the bill. An EST code means an estimated read, which can explain a high bill without any leak. Check the code and the meter before assuming the worst.
PermitsPermits and inspections
Stow Building and Engineering lists plumbing systems among the work that needs a building permit, and plumbing inspections are held on Monday, Wednesday and Thursday mornings. Requests for an inspection on the same day have to be called in before 9 am at 330-689-2728. Rules vary by job, so ask the Stow Building Department before work starts.
Right nowIf water is running right now
Close the main valve
Turn it clockwise, usually near the meter or where the line enters the basement. This stops a burst pipe from adding to the damage.
Keep away from wet electrics
If water reaches outlets, a furnace or the panel, stay out of the water and switch power off only from a dry spot.
Call and describe it
Call (855) 575-2890, give your street address and say what you see. Photos of the leak help if you have to explain it later.
Questions Heather Hills homeowners ask
Yes. The City of Stow Parks and Recreation pages list Heather Hills Neighborhood Park at 1641 Bobwhite Trail, Stow, OH 44224, and describe it as part of the Heather Hills development.
The City of Stow does not provide sewer service. Call Summit County Environmental Services at 330-926-2400 about the county main. Homes on public sewer usually get a quarterly county sewer bill, while a home with a septic tank does not.
Stow's 2024 water quality report gives about 7 grains per gallon on average, which is moderately hard. That is a city-wide figure and not a measurement of Heather Hills specifically.
Stow's pages do not spell out a rule for water heaters, so the safe answer is to ask the Stow Building Department at 330-689-2729 before work starts.
Look at the read code on the bill. An EST code means the read was estimated. Then check the meter with every fixture off. If it still moves, call and ask about leak detection.